How we work


Since we first started, one thing has always been of paramount importance to us — clarity.

By giving you a picture of what it’s like to make the switch to us, you’ll have a better idea of whether we’re the right fit for you. This process has been ironed out through lots of trial and error, to get us where we are today — A smooth and effective onboarding process that will have you up and running in no time.

Smooth transitions for every client

“I’m worried about the transition to a new firm.”

We make the whole switching-over process as simple and stress-free as possible, to give you time to adjust and ask questions.

Communicating with your oLd accountant

“Do I have to tell my accountant I’m leaving?”

We’ll do all the paperwork changeover in the background, talking to your previous accountant and making sure everything is carried over.

Swift onboarding

“Will I have access straight away to your portal?”

We’ll give you access to all of our systems and reports as soon as we get them, allowing you to see your financial data in real-time.

Integrating with HMRC and companies house

“I hate using the gov website,
can you do it for me?”

We’ll speak to HMRC on your behalf, and connect you quickly and effectively. You’ll be able to submit your tax return in seconds.

Following up with interest

“How often do you catch up with your clients?”

We’ll be sure to follow up with you at regular intervals to make sure you’re getting what you want from us and vice versa.

Find out how we can help your business thrive

“They have helped me completely transform the way I run the finances”

“If you need accountancy services, look no further. I could not recommend Lumin any more highly. They have helped me completely transform the way I run the finances in my business and have helped me build my confidence in knowing the numbers.”

-Harri Halvon-Hardy

“They are a genuine business facilitator”

“Ashley and his team have transformed the way I view the relationship with our accountants . They are a genuine business facilitator. They take the time to understand the business and the people behind it and their service levels are the best I’ve experienced by a country mile. I can’t praise them enough.”

-Simon Woodman

tested & trusted

Hear from our clients, old and new, about what we’re like to work with as a firm.

Independent Accountancy Practice of The Year 2023

Start your journey

We’re so excited to work with you and your business – let’s talk whenever you’re ready.

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